Effective Date: 27/04/25

At dntl School ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, sign up for our services, or interact with us in any way.

By using our website (www.dntl.co.uk and dntl School subdomains) and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following data about you:

• Personal Information: Your name, email address, contact details, job title, practice details, and billing information.

• Account Information: Login credentials, course progress, and purchase history.

• Communication Data: Your preferences for receiving communications from us, and your correspondence with us.

• Usage Data: Information about how you use our website, services, and learning materials.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, device information, and platform.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To register you as a new user.

• To manage your account and deliver our courses and services.

• To process payments and prevent fraud.

• To improve our website, services, and user experience.

• To send you important service updates, notifications, and administrative messages.

• To communicate marketing information, offers, and educational content (if you have opted in).

• To comply with legal obligations and protect our business interests.

3. Legal Basis for Processing

We rely on the following legal grounds to process your personal information:

• Performance of a Contract: When necessary to deliver services you have requested.

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.

• Legitimate Interests: For our legitimate business interests, such as improving our services and communicating with you.

• Legal Obligation: When we are required by law to process your information.

4. How We Share Your Information

We do not sell your personal data. We may share your information with trusted third parties, including:

• Payment providers (e.g. Stripe) to process transactions.

• Learning management system providers (e.g. Kajabi, if used).

• Email marketing platforms (e.g. Mailchimp) to send communications.

• Professional advisers (e.g. lawyers, accountants).

• Regulatory bodies if required by law.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. International Transfers

Some of our service providers are based outside the UK or EEA. If we transfer your personal data internationally, we ensure appropriate safeguards are in place to protect your data.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Typically, we retain user account data for the duration of the user relationship and for a period afterward if required for legitimate business purposes.

7. Your Rights

You have the right to:

• Request access to your personal data.

• Request correction or deletion of your data.

• Object to the processing of your data.

• Request restriction of processing.

• Request the transfer of your data.

• Withdraw consent at any time (where applicable).

If you would like to exercise any of these rights, please contact us at hello@dntlschool.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

9. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us understand how our website is used and assist us in providing a better user experience.

For more details, please see our separate [Cookie Policy].

10. Third-Party Links

Our website may include links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We are not responsible for the privacy practices of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email. Please review this page regularly.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@dntlschool.com

This Privacy Policy was last updated on 27/04/25